Cleveland Clinic Lerner College of Medicine

of Case Western Reserve University

Students > Student Services

Student Services


Below are just some of the most common services available to help support our students, personally and academically. If there's something you need as a student here, we strongly encourage you to ask. 


Parking and Transportation

Students need a car in their first year in the College Program to attend clinical experiences at affiliated hospitals and outpatient clinics.  If you are not able to obtain a car by end of August in your first year, you should secure other transportation to complete requirements for clinical experiences off campus.  By the third year, it is imperative to have a vehicle.  Below are transportation options to explore.



Parking Permit  If you plan to drive to school, you will need a parking permit. You will sign up for parking during orientation. Please bring your driver's license and car registration with you on the first day of Orientation.


Note that you will need your ID badge to enter and exit the lot to which you are assigned, and you are responsible for any parking tickets if you park in an unauthorized lot.

Shuttle Service  Cleveland Clinic operates free shuttles to and from off-campus parking lots as well as around campus. Learn more here

Medical Insurance/Student Health

All registered students are automatically enrolled in the Case Western Reserve University Student Medical Plan.  The Medical Plan fee is automatically billed each semester (fall and spring) at the time the student registers. Effective fall semester of 2016, students who waive the CWRU Student Medical Plan fee will be waiving for the full academic year, not each semester.

If students have other insurance coverage and elect to waive the Student Medical Plan, students will need to be prepared to respond to several questions regarding their current medical plan which will certify that the student has comparable coverage and is eligible to waive CWRU’s Student Medical Plan.  Click here to learn more about the new process.

Use the University Health Service website as a resource for the Student Medical Plan, as well as for health and wellness care, medical assistance and health information relevant to young adults.

There is also a disability plan that may optionally be purchased by the student.

If you have questions or want more information, contact the University Health Service at 216.368.2450.

Student Advising

Our faculty identified close mentoring and advising relationships as critical for their own career development, and they designed the advising system to help ensure that students have multiple opportunities to develop such relationships.

Each student is assigned a physician advisor at the beginning of medical school. The advisor serves as the student’s partner in navigating and mastering the curriculum throughout all five years. Up to four students are assigned to each advisor in Year 1, providing ample time for the advisors to meet with students in groups or individually on an informal basis and to fulfill their formal role in the assessment process.

Students select primary Investigation for their master’s level research project, on which they will spend 12 to 15 months during the last three years of medical school. A new research advisor over 5 years will assist students in negotiating hurdles they encounter in locating or progressing with their projects

Students who experience personal or academic difficulty may self-refer or be referred by their physician advisor to the Associate Dean for Admissions and Student Affairs for help in identifying resources for academic tutoring, personal counseling or other assistance.


The Associate Dean of Student Affairs, the Director of Student Affairs, the Director of Diversity and Inclusion, as well as others who work closely with Student Affairs, stand ready to advise and mentor students whenever they desire. They can also assist students in finding subspecialty mentors to augment the career mentoring provided by the Director of Student Affairs.


Floyd Loop Alumni Library   Primary library support is provided by the Floyd Loop Alumni Library. Library staff are eager to help students to effectively use library resources and services. Students have access to numerous electronic resources including electronic books, electronic journals, and databases, in both medical and non-medical subjects. Reserved books may be checked out overnight when the library is closed.

The library offers comfortable seating as well as numerous study carrels with power and network drops. Four study rooms are reserved for CCLCM and are available for walk-in student use unless otherwise reserved for CCLCM groups. A number of additional rooms (seating two to four people) are available on a first come, first-served basis.

Cleveland Clinic is a member of OhioLINK, a statewide resource-sharing of some 84 Ohio academic institutions including the other medical schools in Ohio. Students can use OhioLINK to request materials from other libraries, with convenient pickup and drop off at the Floyd Loop Alumni Library. Cleveland Clinic also shares resources through several other local and regional consortium

Cleveland Health Sciences Library  The library comprises the Health Center Library and the Allen Memorial Library, which includes the Dittrick Medical History Center and the collections of the Cleveland Medical Library Association. The Health Center Library, which is located in the CWRU School of Medicine, houses collections of the CWRU Department of Biology and the schools of Dentistry, Medicine, and Nursing.

The Kelvin Smith Library is the main CWRU library and houses materials with an emphasis on arts and sciences, engineering and management. The Kulas Music Library in Hayden Hall and the Astronomy Library in the Sears Building are part of the Kelvin Smith Library.

Matthews Medical Bookstore

Students sometimes need to purchase small medical instruments. You can order some of these items online from Matthews Medical Bookstore. There is also a CWRU Barnes and Noble

bookstore on Euclid Ave.


If you have questions, call 800.633.2665 and ask for Customer Service.

Disability Services

Use Case Disability Resources for information about registering with the office, policies and procedures, and information on disabilities from attention deficit-hyperactive disorder and learning disabilities to visual impairments and Asperger's syndrome.

Useful Phone Numbers

Emergencies (Cleveland Clinic) 216.444.2222

Security (CWRU Campus) 216.368.3333

Police (Cleveland Clinic non-emergency) 216.444.2250

Allen Memorial Medical Library (CWRU) 216.368.3640

Alumni Library (Cleveland Clinic) 216.444.5697

CWRU 216.368.2000

Cashier’s Office (CWRU) 216.368.4276.

Cleveland Clinic Operator 216.444.2200

CCLCM 216.445.7435

Financial Aid 216.445.7429

Fitness Center (Cleveland Clinic) 216.444.8765

Health Center Library (CWRU) 216.368.3218

ID Badge (Cleveland Clinic) 216.444.1208

Infection Control 216.444.5194

Key Bank Cleveland Clinic Campus Branch 216.444.2720

Matthews Bookstore 216.445.2800

Needlestick Injuries 216.445.0742

Occupational Health 216.444.1052

One-to-One Fitness Center 216.368.1121

Paging from outside Cleveland Clinic 216.464.8410

Parking (Cleveland Clinic) 216.444.2255

Radiation Safety 216.444.6645

Registrar 216.368.6137

Technical Support 216.444.0373

Thwing Bookstore (CWRU) 216.368.2650