Non-Employee Onboarding: Contractors & Facilities Maintenance Providers


Cleveland Clinic Badge Offices Hours:


M-F 7:30AM - 4:00PM at Main Campus, Cleveland

M-F 8:00AM - 4:30PM at Beachwood

M-F 8:00AM – 4:00PM Weston, FL


For the latest vendor information about COVID-19, visit Cleveland Clinic’s Supply Chain website:


On-boarding is required for all contractors and facilities maintenance providers performing services in Hospitals, Family Health Centers, Ambulatory Surgery Centers, Administrative Buildings, Medical Office Buildings, and Express/Urgent Care locations (inclusive of new construction, renovations, and facilities maintenance work ). The on-boarding experience is managed through RedCarpet/Silkroad. 


2022 On-Boarding Request Form


  • The primary point of contact for the contracted company is required to submit On-boarding Request form thirty (30) business days in advance of the anticipated  start date to allow for ICRA training (where applicable) and TB skin testing. 
  1. The completed form must be emailed to [email protected] with subject: ONBOARDING REQUEST FORM.  A  Cleveland Clinic Coordinator will initiate the on-boarding process in RedCarpet/Silkroad.
  2. Incomplete or incorrect information will delay this process. Individuals will receive personalized e-mail notification, inviting them to begin the on-boarding process. Upon successful completion of all assigned tasks and training, individuals will receive a final message on how to obtain a Cleveland Clinic Non-employee ID Badge.
  3. Current badging locations: Akron General (Akron, OH), Cleveland Clinic Administrative Campus (Beachwood, OH), Cleveland Clinic Main Campus (Cleveland, OH), Weston Hospital (Weston, FL).
  4. All contractors and facilities maintenance providers working inside any Cleveland Clinic facility are required to have TB skin testing.
  5. Infection Control Risk Assessment (ICRA) training is required for all contractors and facilities maintenance providers working within the United States.



Copyright 2013 by the Cleveland Clinic