Forgot your PIN for your Library Account?

• Go to: Library Account
• Click Forgot your PIN. 
• You will get an email with information on how to reset your PIN.
• Caution: if you are off-campus and can't get to your Cleveland Clinic email, call the Library to reset your PIN at 216-444-5697.

Forgot your ILLiad password?

• Go to: ILLiad
• Click Forgot your Password.
• You will get an email with information on how to reset your password.
• Caution: if you are off-campus and can't get to your Cleveland Clinic email, call the Library to reset your password at 216-444-5697.

Forgot your RefWorks password?

• Go to: RefWorks
• Click Forgot your Login Information.
• You will get an email with information on how to reset your password.
• Caution: if you are off-campus and can't get to your Cleveland Clinic email, call RefWorks Support to reset your account at 1.775.327.4105.

Forgot the RefWorks Group Code?

• Call the Library at 216-444-5697.