Quick Contacts

Quick Contacts

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Staff Directory

Staff Directory

Jeremy Lipman, MD, MHPE
ACGME Designated Institutional Official (DIO)
Director, GME
Vice Chair, Division of Education
Chair, GMEC & GMEC Assessment Subcommittee
lipmanj@ccf.org or gmec@ccf.org
216.444.4093

Rendell Ashton, MD
Associate Director, GME
Program Director, Pulmonary/Critical Care Medicine fellowship
ashtonr@ccf.org

John Tetzlaff, MD
Assistant to DIO
Chair, GMEC Quality Program Improvement Plan Subcommittee
tetzlaj@ccf.org

Halyley Baldzicki
Program Manager
BALDZIH@ccf.org
216.217.3741

  • Provides support to manage functions of a trainee’s life cycle (onboarding until termination) for assigned institutes:
    • Anesthesiology Institute
    • Cole Eye Institute
    • Digestive Disease & Surgery Institute
    • Heart, Vascular & Thoracic Institute
  • Serves as a subject matter expert (SME) for: Research
  • Function as a project manager for large or complex projects related to assigned SME area(s)
  • Performs in-depth audit and analysis of credentialing file
  • Notary

Nathan Baxendale, MEd
GME Accreditation Specialist
BAXENDN@ccf.org
216.347.0579

Provides support and manages assigned accreditation functions:

  • ACGME Annual Resident/Fellow & Faculty Surveys
  • ACGME Annual Review Committee Notification Letters
  • Graduate Physicians Manual (GPM) and Benefits Book
  • MedHub Annual Evaluations of a Clinical Training Program for Residents/Fellows & Faculty
  • Semi-Annual Process - ACGME Milestone Reporting
  • Quarterly Work Hours Process
  • ACGME Site Visit/Self-Study
  • ADS Annual Update
  • Annual Program Evaluations (APE)
  • GMEC Special Reviews
  • Exceptional Candidates

Jennifer Burich, MA
Accreditation Specialist
BURICHJ@ccf.org
216.318.2757

Provides support and manages assigned accreditation functions:

  • ACGME Awards
  • GMEC Quality & Patient Safety Subcommittee
  • Quarterly SERS GME Process
  • GME/HSA Patient Safety Day
  • Semi-Annual Process - Summative Evaluation of a Resident/Fellow Performance and CC Verification of Residency/Fellowship Training
  • ACGME Site Visit/Self-Study
  • ADS Annual Update
  • Annual Program Evaluations (APE)
  • GMEC Special Reviews
  • Exceptional Candidates

Evelyn DeLong
Office Manager
delonge@ccf.org
216.444.9989

  • Provides support for all GME office functions in person, phone and email
  • Coordinates projects and serves in a complementary role for global projects
  • Serves as a subject matter expert (SME) for: lab coats, lockers and verifications
  • Notary

Emily Hric
Program Manager
hrice@ccf.org
216.213.8291

  • Provides support to manage functions of a trainee’s life cycle (onboarding until termination) for assigned Institutes:
  • Serves as a subject matter expert (SME) for: Onboarding/Offboarding
  • Function as a project manager for large or complex projects related to assigned SME area(s)
  • Performs in-depth audit and analysis of credentialing file
  • Notary

Thomas (Tom) Klatt 
GME Data Management Analyst
KLATTT@ccf.org
216.678.7778

  • Develops project specific database policies and procedures
  • Develops visuals to showcase GME data

Krista Lombardo-Klefos, MBA
Accreditation Administrator
lombark@ccf.org
216.445.2504

  • Shared responsibility for overall GME department functions
  • Manages Institutional Accreditation Compliance
  • Oversees Program Complement (temporary and permanent changes, trainee extensions, new programs and changes to program structure, exceptional candidates)
  • Manages Institutional Policies (PPM)
  • Notary 

Renee Messenger, MEd 
Program Manager
MessenR@ccf.org
330.760.9886

  • Team Lead, Trainee Services service line
  • Manages House Staff travel requests and reimbursement
  • Trainee Leave of Absence Expert
  • Manages GME Bridge Appointments
  • Oversees GME Community on Connect Today
  • Manages special projects

Sarah Priebe, MBA 
GME Committee Manager
PRIEBES@ccf.org
216.389.1008

  • Manages: GMEC, GMEC Program Improvement Plan (PIP), GME Executive Reviews, Resident Appeals Task Force, and GME Distribution Lists
  • Manages educational calendars for Drs. Jeremy Lipman, John Tetzlaff and Rendell Ashton
  • Reviews and processes: Program Leadership changes (PD, APD, PC) and their MedHub access

Kate Ridenour
GME Rotations/Contracts Manager
ridenok@ccf.org 
216.219.3367

  • Manages: Affiliation Agreements, Programs Letters of Agreement (PLA), Business Associate Agreements (BAA), and legal contracts needed for GME training programs
  • Monitors block diagrams and participating site information/amenities in ADS
  • Responsible for reviewing and approving trainee Moonlighting requests
  • Notary

Jeffery Shivak, EdS, MEd
GME HR Specialist
shivakj@ccf.org
216.444.9002

  • Ensures resident and fellow compliance with Cleveland Clinic HR policies; track and report on compliance metrics
  • Provides administrative oversight for residents and fellows regarding technology and  patient care applications
  • Manages time-sensitive issues such as bloodborne pathogen exposure reports and SERS encounters
  • Trainee manager in Workday and managerial signatory

Kaitlyn (Kaitie) Siegel
Program Manager
siegelk@ccf.org
216.598.7981

  • Coordinates: Program Leadership Meetings, Program Coordinator Meetings, and webinars
  • Manages: Certificate Program for GME Leadership Teams (CPLT), and Medical Research Courses
  • House Staff Association (HSA) Liaison, responsible for oversight of H-15 House Staff Resource Center, TT4, and Hillcrest GME Resources

Heather Sudano
MedHub Support
SUDANOH@ccf.org
216.952.4153

Stephanie Thompson, MEd 
Accreditation Specialist
THOMPSS30@ccf.org
216.339.8067

  • Provides support and oversight to ACGME Recognized Non-Standard Training Programs

Randall Turner 
Program Manager, Recruitment
TURNERR8@ccf.org
216.645.3396

  • Manages recruitment systems and tools in Graduate Medical Education (GME) including the National Residency Matching Program (NRMP), GME Track, and the Electronic Residency Application Service (ERAS)
  • Executes pertinent duties such as program activation, communication, monitoring of quotas, and regulation compliance for certified rank order lists
  • Acts as a resource for GME programs by providing training and troubleshooting services
  • Performs related activities in the collection, recording, management, analysis, and dissemination of recruitment data
  • Notary

Lydia West
Program Manager
westl7@ccf.org
216.385.1168

  • Provides support to manage functions of a trainee’s life cycle (onboarding until termination) for assigned institutes:
    • Education Institute
    • Head and Neck Institute
    • Neurological Institute
    • Professional Staff Affairs
    • Taussig Cancer Institute
    • Respiratory Institute
  • Serves as a subject matter expert (SME) for: Certifications/Credentialing
  • Function as a project manager for large or complex projects related to assigned SME area(s)
  • Performs in-depth audit and analysis of credentialing file
  • Notary

Mary Younan
Program Manager
younanm@ccf.org
216.399.9979

  • Provides support to manage functions of a trainee’s life cycle (onboarding until termination) for assigned institutes:
    • Dermatology & Plastic Surgery Institute
    • Endocrinology & Metabolism Institute
    • Glickman Urological & Kidney Institute
    • Obstetrics& Gynecology & Women's Health Institute
    • Medina Hospital – Obstetrics & Gynecology
    • Pathology & Laboratory Medicine Institute
  • Serves as a subject matter expert (SME) for: Appointments/Contracting
  • Function as a project manager for large or complex projects related to assigned SME area(s)
  • Performs in-depth audit and analysis of credentialing file
  • Notary

Anna Zulia, MEd
Education Program Administrator
zuliaa@ccf.org
216.445.2638

  • Shared responsibility for overall GME department functions
  • Manages HR policy compliance
  • Oversees GME reporting for CMS reimbursement
  • Serves as liaison for state, federal, and other medical agencies
How We Can Help

How We Can Help

Providing a quality educational experience to our trainees is our number one job, which is why our Graduate Medical Education staff is committed to ensuring that our training programs meet or exceed national and institutional standards.

The GME Department also helps in the following areas:

Administration

We oversee and monitor program accreditation, the exchange visitor visa program and all institutional policies affecting GME programs.

Human Resources

We recruit trainees, administer payroll, authorize benefits and verify employment as well as perform other HR-related functions.

Customer Service

Please use our staff as a resource for questions about graduate medical education.