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Faculty Disclosure: The Cleveland Clinic Foundation Center for Continuing Education has implemented a policy to comply with the current Accreditation Council for Continuing Medical Education Standards for Commercial Support requiring resolution of all faculty conflicts of interest. Faculty declaring a relevant commercial interest will be identified in the activity syllabus.

Anticipated senior executive faculty are listed below. For a complete list of faculty, please request a catalog.

Diana Bilimoria, PhD

Case Western Reserve University 
KeyBank Professor and Chair, Organizational Behavior

Samson Academy Course: Emotional Intelligence for Executives

Dr. Diana Bilimoria has been a professor of organizational behavior with Case Western Reserve University’s Weatherhead School of Management since 1989. She researches and teaches topics that include: How do individuals achieve their fullest potential as leaders and contributors in organizations? What facilitates women and minority group members becoming full participants in organizations, top management teams and boardrooms? And how can workplaces tap into all the capabilities of leadership and diversity?

An expert in how leadership development can transform individuals, groups and organizations, Dr. Bilimoria has helped corporate, educational and nonprofit organizations reinvent themselves and establish practices that attract and retain a high-performing, diverse workforce.

Dr. Bilimoria earned a BCom and MMS from the University of Bombay and a PhD from the University of Michigan.

Christopher J. Donovan, MBA

Cleveland Clinic
Executive Director of Fiscal Services

Samson Academy Course: Executive Financial Management

Christopher Donovan is Executive Director of Fiscal Services at Cleveland Clinic and has more than 19 years of healthcare financial management experience. During his tenure at Cleveland Clinic, Mr. Donovan has worked with multiple aspects of the operation including the Cleveland Clinic physician practice and all Cleveland Clinic hospitals.

Mr. Donovan’s responsibilities have included service line analysis, utilization and length of stay initiatives, financial planning and budgeting, decision support and enterprise business intelligence, revenue cycle initiatives, chargemaster strategy and pricing, and operational and financial performance management at the organizational and business unit levels.

Mr. Donovan earned a BS in Business Administration from Miami University, Ohio, and an MBA from Cleveland State University, Ohio.

Carol F. Farver, MD, MS

Cleveland Clinic 
Medical Director, Samson Global Leadership Academy
Director, Pulmonary Pathology
President-Elect, Cleveland Clinic Medical Staff

Samson Academy Courses: Healthcare Industry: Global Overview; Emotional Intelligence for Executives; Managing Conflict Constructively

Dr. Carol Farver is a lung pathologist and serves as the Medical Director of the Samson Global Leadership Academy. She is the President-elect of the Cleveland Clinic Medical Staff, a member of the Board of Governors and is the Director of Pulmonary Pathology in the Department of Anatomic Pathology. She received her MD degree from Yale University School of Medicine and did her subsequent residency and fellowship/research training in pulmonary pathology at Brigham and Women’s Hospital and the Harvard School of Public Health in Boston. She joined the Cleveland Clinic in 1995. She is board-certified in Anatomic Pathology and a fellow of the College of American Pathologists. Her current area of research is predominantly in the area of lung transplantation and inflammatory lesions of the lung and she has authored over 90 scientific publications and 20 chapters, primarily in these areas. She is co-editor of two major textbooks in the field of pulmonary pathology: "Dail and Hammar’s Pulmonary Pathology", and Pulmonary Pathology in a series entitled “Foundations in Diagnostic Pathology,”

In 2003, Dr. Farver received her M.S. in Organizational Development from The Weatherhead School of Case Western Reserve University. Since that time, she has been involved in efforts to bring those ideas to medical education. She was awarded a Medical Fellowship in the Education Institute at the Cleveland Clinic to develop a curriculum of leadership, collaboration and teamwork for medical students and residents. She is Co-Course Director of the annual Cleveland Clinic Chief Residents Leadership Workshop entitled: ‘Leadership, Collaboration, and Change in Health Care: A Workshop for Essential Skills’ and is Co-Course director of a one-day residents’ workshop of the same name for the annual meeting of the United States and Canadian Academy of Pathology (USCAP).

Dr. Farver is a frequent visiting lecturer on topics of pulmonary pathology, leadership and education. She received the 1st Annual Distinguished Achievement Award in Graduate Medical Education from the National Association of Pathology Chairs, the Scholarship in Teaching Award from Case Western Reserve University School of Medicine, the Cleveland Clinic’s Leadership Development Award, and has been included in the “Best Doctors in America” list since 2009.

K. Kelly Hancock, DNP, RN, NE-BC

Cleveland Clinic
Executive Chief Nursing Officer

Samson Academy Courses: Managing Conflict Constructively; Patient Outcomes and Quality of Care

Kelly Hancock was named Executive Chief Nursing Officer of Cleveland Clinic health system in August 2012. As such, she is responsible for directing the daily clinical, academic and operational activities of the nursing staff, as well as the focus of nursing throughout the various institutes on the main campus. She administers and directs nursing operations, as well as the financial, regulatory and business activities of nursing. She also serves as Chief Nursing Officer of Cleveland Clinic main campus. 

Dr. Hancock’s 20 years of nursing experience began at Cleveland Clinic. She upholds a strong administrative and clinical atmosphere that promotes staff education, staff development and cohesion among all disciplines, professional nursing care and world-class patient care.

She obtained her MSN from Ursuline College, Ohio. She is a board-certified Nurse Executive through the American Nurse Credentialing Center, and a member of the American Organization of Nurse Executives, American Association of Critical Care Nurses, American Association of Heart Failure Nurses and Honor Society of Nursing - Sigma Theta Tau International. She is a recipient of the Bruce Hubbard Stewart Fellow Award and two-time recipient of the Abbie Porter Leadership Award, which highlights Nursing Leadership.

In 2012, Dr. Hancock was honored with an endowment in her name by Samuel and Maria Miller at the annual Cleveland Clinic Nursing Excellence Awards program.

Paul Matsen

Cleveland Clinic
Chief Marketing & Communications Officer

Samson Academy Course: Marketing for Executives

Paul Matsen joined Cleveland Clinic in 2006. He is responsible for all marketing and communications programs at Cleveland Clinic including global development of the brand; marketing of key clinical lines of service, regional and international locations and digital marketing. Mr. Matsen also leads Cleveland Clinic’s Corporate Communications department.

During Mr. Matsen’s tenture, Cleveland Clinic has grown to be one of the most recognized and respected healthcare brands in the world. Under his leadership, Cleveland Clinic has been an innovator in digital and content marketing including the industry-leading website, social media, mobile apps and search engine marketing programs. Recently, the Clinic launched the ground breaking Health Hub which provides daily health and wellness information from Cleveland Clinic experts.

Prior to joining Cleveland Clinic, Mr. Matsen was the Executive Vice President and Chief Marketing Officer at Delta Airlines. He began his career in New York, working at a number of leading advertising agencies Including Grey and Young & Rubicam. He is a graduate of Rutgers University, N.J.

In addition, Mr. Matsen is an active member of the Cleveland Community and serves as a member of the Board of Directors of the United Way of Greater Cleveland, Positively Cleveland, and Hathaway Brown School.

William (Bill) M. Peacock, MS

Cleveland Clinic 
Chief of Operations

Samson Academy Course: Cleveland Clinic Operations: US & Abu Dhabi

Bill Peacock

Bill Peacock joined Cleveland Clinic in 2005 as Executive Director of Facilities Construction and Real Estate. In 2008, he became Executive Director of Operational Support Services and in 2009, Chief of Operations.

During his tenure at Cleveland Clinic, Mr. Peacock developed strategies and tactics for integrating 2,200 employees across Cleveland Clinic’s domestic and international operations. He created more than $1.6 million in savings by developing a single storefront for facilities services. He delivered 3.3 million square feet of new healthcare projects at Cleveland Clinic’s main campus, including a state-of-the-art Heart & Vascular Institute, on time and on budget. He led the planning and design coordination efforts for Cleveland Clinic Abu Dhabi, and he developed the team and processes to manage more than $1.2 billion in capital project execution and $265 million in annual operating funds for Cleveland Clinic’s Operational Support Services.

Prior to joining Cleveland Clinic, Mr. Peacock served as Commanding Officer at the US Navy Public Works Center in Yokosuka, Japan; Deputy Division Director, Seabee Readiness Division, Chief of Naval Operations Staff in Washington DC; Chief of Staff, 20th Naval Construction Regiment in Gulfport, Miss.; and Commanding Officer, Naval Mobile Construction Battalion SEVENTY FOUR in Gulfport, Miss.

Mr. Peacock has an MS in electrical engineering from Purdue University, West Lafayette, Indiana, and a BS in electrical engineering from the US Naval Academy, Annapolis, Md. He also completed the Advanced Executive Program at the Northwestern University’s Kellogg School of Management, Evanston, Ill.

Mr. Peacock is a member of the American Society of Healthcare Executives and the American Society of Healthcare Engineers, and is a board member of the Presidents’ Council, Cleveland. He earned a Legion of Merit award and Meritorious Service Medal from the US Department of Defense.

Marc Petre, PhD, MSc

Cleveland Clinic
Executive Director, Clinical Engineering

Samson Academy Course: Clinic Operations: US & Abu Dhabi

In his role as Executive Director of Clinical Engineering, Dr. Marc Petre leads a group of more than 100 clinical engineering employees. He has direct responsibility for medical equipment planning and support for Cleveland Clinic’s Northeast Ohio facilities and provides consultative support for Cleveland Clinic’s Florida, Canada, Las Vegas and Abu Dhabi operations.

In addition to his departmental role, Dr. Petre is a member of the Cleveland Clinic capital committees, provides general technical expertise to all areas of the organization and works with Cleveland Clinic Innovations on the commercialization of Cleveland Clinic employee breakthroughs. He has participated in the internal development of cross-functional systems ranging from asset tracking to capital planning and collaborates widely with physicians, nurses, and finance and administrative staff to improve patient care.

From 2009 to 2011, Dr. Petre served as the Michael J. Cudahy Endowed Chair for Clinical Engineering.

Dr. Petre has experienced Cleveland Clinic as a patient, family member and employee. These experiences have led to a unique perspective on the Cleveland Clinic Experience and a strong commitment to the organization.

After earning a BS in materials science and engineering from the University of Cincinnati, Ohio, Dr. Petre returned to Cleveland and completed his MS and PhD, both in in biomedical engineering, from Case Western Reserve University.

Dr. Petre has presented at international technology conferences including HIMSS and the Association for the Advancement of Medical Instrumentation and has published several peer-reviewed research papers. He is a member of the Biomedical Engineering Society and the Association for the Advancement of Medical Instrumentation.

Eileen Sheil, MPA

Cleveland Clinic
Executive Director, Corporate Communications

Samson Academy Course: Executive Communication Skills

As Executive Director of Corporate Communications for Cleveland Clinic, one of the largest academic medical centers in the United States, Eileen Sheil oversees internal and external strategic communications, crisis and issues management and media relations, and serves as the chief spokesperson for the health system locally, nationally and internationally.

An expert in crisis communications, Ms. Sheil is a member of Cleveland Clinic’s executive leadership team. She is intimately involved in protecting and promoting the reputation of Cleveland Clinic and highlighting the clinical, institutional and business priorities of the organization. She also serves as a voting member of the Innovation Management & Conflict of Interest Committee.

In 2009, after President Barack Obama visited Cleveland Clinic, Ms. Sheil and her team developed an aggressive media strategy that positioned the organization as a model of healthcare for future. Those efforts and in-depth coverage brought Cleveland Clinic into an international spotlight and gained the health system the most extensive media coverage in its history. Media coverage is the leading source of national awareness to the general public and a key factor in driving patient volume to the hospital.

The Corporate Communications team also is responsible for employee communication, which drives employee engagement, behavioral and cultural changes, and leadership communication to all of Cleveland Clinic’s 42,000 employees.

Ms. Sheil has worked in communications for the past 22 years, mostly in healthcare. She has extensive experience in health policy, crisis communication and issues management. Prior to coming to Cleveland Clinic, she worked in Ohio for Kaiser Permanente, one of the nation’s largest nonprofit HMOs, where she managed public affairs and media relations. She started her career in advertising at Glazen Advertising and moved to public and media relations at University Hospital’s Rainbow Babies and Children's Hospital in Cleveland.

Ms. Sheil earned her bachelor's degree in journalism from Ohio University and a master's degree in public administration from Cleveland State University. She has served as a board member for The Providence House, volunteered for Big Brothers/Big Sisters and has served on committees for other nonprofits in the Cleveland community.

James K. Stoller, MD, MS

Cleveland Clinic 
Chair, Education Institute | Jean Wall Bennett Professor of Medicine | Samson Global Leadership Endowed Chair

Samson Academy Courses: Creating and Leading High-Performing Teams
Healthcare Industry: Cleveland Clinic History and Mission

Dr. Jamie Stoller’s organizational development activities include co-directing the Leading in Health Care course for Cleveland Clinic faculty, leading Cleveland Clinic’s Education Institute and the Cleveland Clinic Academy, and organizing the leadership rotation and on-boarding activities for Cleveland Clinic faculty leaders.

A pulmonary/critical care physician, Dr. Stoller is a member of Cleveland Clinic’s Respiratory Institute, where he serves as the Head of Cleveland Clinic Respiratory Therapy. He also has served as the Vice Chairman of Medicine at Cleveland Clinic. He holds the Jean Wall Bennett Professorship of Medicine at Cleveland Clinic Lerner College of Medicine of Case Western Reserve University and has a secondary appointment as Professor of Organizational Behavior in the Weatherhead School of Management of Case Western Reserve University, Cleveland.

Dr. Stoller’s current clinical research interests focus on chronic obstructive pulmonary disease, alpha-1 antitrypsin deficiency and strategies of care delivery, particularly with respect to respiratory therapy. He serves as a reviewer and contributor to a number of national and international publications and has authored more than 15 books, 72 chapters, 227 original peer-reviewed reports and more than 117 abstracts.

He serves as an Associate Editor for the journal Respiratory Care; as a member of the editorial boards of Clinical Pulmonary Medicine, the Journal of Bronchology and Thorax; and on several boards of directors. He is a trustee of the American Respiratory Care Foundation; a member of the Board of Directors of the COPD Foundation; and is a former board member of the Alpha-1 Foundation, Alpha-1 Association, and the National Association for Medical Direction of Respiratory Care. He formerly served on the Board of Medical Advisors of the American Association for Respiratory Care and on the Executive Committee of the COPD Coalition. He is a fellow of the American College of Physicians, the American College of Chest Physicians and the American Association for Respiratory Care. He also is a member of the Society of Critical Care Medicine, and a fellow and honorary life member of the American Association for Respiratory Care.

Dr. Stoller received his medical degree from Yale University School of Medicine in 1979, after which he completed an internship and residency at Peter Bent Brigham Hospital in Boston. In 1982, he became a fellow in pulmonary medicine at Brigham and Women’s Hospital and a year later received a fellowship in pulmonary medicine and funding from the Robert Wood Johnson Clinical Scholars program to study clinical epidemiology at Yale University School of Medicine. Dr. Stoller also undertook a fellowship in critical care medicine at Massachusetts General Hospital, Boston. He is board-certified in internal medicine, pulmonary medicine and critical care medicine. He holds a master’s degree in organizational development and analysis from the Weatherhead School of Management at Case Western Reserve University.

Dr. Stoller has been invited to speak extensively and has been honored with numerous awards including the 27th Egan Lecturer award and the Forrest Bird M.D. Lifetime Scientific Achievement Award. He is a recipient of the Dean’s Academic Achievement Award from the Weatherhead School of Management and the Best Morning Report Teaching Attending Award from Cleveland Clinic’s Medicine Institute. Dr. Stoller consistently is included in the “Best Doctors in America” and in “America’s Top Doctors.”