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Patient Experience Leaders Forum

Cleveland Clinic’s blueprint for building a superior patient experience, the Patient Experience Leaders Forum, explains the strategy, tactics and best practices that helped Cleveland Clinic become a globally recognized leader in patient experience. The multi-day forum covers the spectrum of patient experience at Cleveland Clinic, from building and operationalizing a patient experience strategy to sustaining and sharing a patient-focused culture across a multifaceted healthcare organization with more than 44,000 caregivers in facilities around the world.


Program Overview

Find out how this three-day intensive experience can help you build your patient experience program.


View the goals of this three-day intensive experience.

Admission, Tuition & Program Dates

Get the information you need to plan your experience.


Get details on the Cleveland Clinic executives who lead the program.

Register Now

Find out how to register for the program.