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During this Executive Visitors’ Program, you will learn directly from Cleveland Clinic executive leaders. The first two days cover myriad topics, ranging from patient experience to information technology. On the third day, attendees take a deep dive into a particular healthcare topic.

The agenda is the same for all session dates to assure that all guests receive similar information and have ample time for questions.

All programs are scheduled to end midday on Friday to allow for one-to-one meetings. Under normal circumstances, there is time to get to the airport for a 5:30 p.m. or later departing flight.


Day 1: Wednesday
7:15 – 8:00 a.m. Breakfast Meet & Greet
8:15 – 12:15 p.m. Welcome and Introductions
Tour of Main Campus
Cleveland Clinic Overview
Institute Structure
Financial Management
12:15 – 1:00 p.m. Lunch
1:00 – 5:00 p.m. Health Information Technology for the Future
Patient Experience
Cleveland Clinic: Case Study
Cleveland Clinic Operations
Physician Employment Model
5:00 - 6:30 p.m. Open
6:30 - 8:00 p.m. Dinner at the InterContinental Hotel with Cleveland Clinic executives
Day 2: Thursday
7:30 – 8:15 a.m. Breakfast Meet & Greet
8:30 – 12:15 p.m. Business Intelligence Tools for Hospital and Medical Operations
Employee Experience and Wellness
Nursing Across an Integrated Health System
  Leading with Research
Education and Leadership Development
12:15 – 1:00 p.m. Lunch
1:00 – 4:00 p.m. Tour of the Heart & Vascular Institute
Clinical Transformation
Measuring and Reporting Quality
The Strategic Application of Information Technology in an Integrated Healthcare Delivery System

The agendas for the various deep-dive programs are below. Please choose just one:


March 10, 2017
  • Quality & Patient Safety
  • Technology & Innovation 
June 16, 2017
Sept. 15, 2017
December 8, 2017
  • Technology & Innovation