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Cleveland Clinic Model of Care

James Young, MD
Executive Dean, Cleveland Clinic Lerner College of Medicine of Case Western Reserve University; Chairman, Endocrinology & Metabolism Institute
Expert in Cleveland Clinic institute structure, model of care and medical student education

Topics: Institutes and the Model of Organizational Care | Cleveland Clinic Model of Care | The Evolution of Academic Medical Centers and the Changing Imperatives of the Future

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Communication in Healthcare

Adrienne Boissy, MD, MA
Medical Director, Center of Excellence in Healthcare Communication
Dr. Boissy is a leader in patient experience and healthcare provider communication

Topics: Patient Experience | Provider Communication

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Eileen M. Sheil, MPA
Executive Director, Corporate Communications
From working with the media and communicating with transparency, to crisis communications, learn why communication cannot be underestimated

Topics: Communication Strategy | Working with the Media | Communication Ethics | Crisis Communications | Organizational Transparency

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Continuous Improvement

Robert Wyllie, MD
Chief Medical Operations Officer
Inspires leaders to use business intelligence and continuous improvement tools to boost operational efficiencies and drive down costs

Topics: Continuous Improvement | Cost Reduction | Service Line Performance Management | Length of Stay Initiatives | Operating Room Management | Efficiency in Health Care 

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Lisa Yerian, MD
Medical Director, Continuous Improvement Director, Hepatobilliary Pathology; Assistant Professor of Pathology
An expert in continuous improvement in healthcare and continuous improvement tools including business intelligence dashboards

Topics: Leading Change and Organizational Culture | Continuous Improvement in Healthcare | Organizational Learning and Improvement | Application in Continuous Improvement Principles

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Cost Efficiency in Healthcare

Robert Wyllie, MD
Chief Medical Operations Officer
Inspires leaders to use business intelligence and continuous improvement tools to boost operational efficiencies and drive down costs

Topics: Continuous Improvement | Cost Reduction | Service Line Performance Management | Length of Stay Initiatives | Operating Room Management | Efficiency in Health Care 

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Future of Healthcare

James Young, MD
Executive Dean, Cleveland Clinic Lerner College of Medicine of Case Western Reserve University; Chairman, Endocrinology & Metabolism Institute
Expert in Cleveland Clinic institute structure, model of care and medical student education

Topics: Institutes and the Model of Organizational Care | Cleveland Clinic Model of Care | The Evolution of Academic Medical Centers and the Changing Imperatives of the Future

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Healthcare Management

C. Martin Harris, MD, MBA
Chief Information Officer
Using IT strategically and effectively is the prescription for improving patient outcomes and reducing healthcare costs

Topics: Healthcare Management | Healthcare Technology | Medical Informatics | Healthcare Information and Management Systems | eHealth Trends and Innovations 

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Bill Peacock, MS
Chief of Operations
Mr. Peacock oversees Cleveland Clinic's 46 buildings in Cleveland, as well as its buildings in Canada, Florida, Nevada and Abu Dhabi

Topics: International Operations | Healthcare Real Estate and Development | Sustainable Healthcare | Architecture | Cleveland Clinic Strategy for Growth 

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Robert Wyllie, MD
Chief Medical Operations Officer
Inspires leaders to use business intelligence and continuous improvement tools to boost operational efficiencies and drive down costs

Topics: Continuous Improvement | Cost Reduction | Service Line Performance Management | Length of Stay Initiatives | Operating Room Management | Efficiency in Health Care 

View Profile  |  View Video Clip  |  View Testimonials  |  View Past Speaking Engagements

IT in Healthcare

C. Martin Harris, MD, MBA
Chief Information Officer
Using IT strategically and effectively is the prescription for improving patient outcomes and reducing healthcare costs

Topics: Healthcare Management | Healthcare Technology | Medical Informatics | Healthcare Information and Management Systems | eHealth Trends and Innovations 

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Leadership

Kelly Hancock, MSN, RN, NE-BC
Executive Chief Nursing Officer, CCHS and Chief Nursing Officer, Main Campus
20-year veteran in healthcare and prominent nursing leader at a Magnet Status hospital

Topics: Transformational Leadership | Servant Leadership | Magnet and the Impact on Workforce | Nursing Recruitment and Retention | Nursing Quality | Wellness | Patient Experience

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Shannon Phillips, MD, MPH
Quality and Patient Safety Officer
Healthcare audiences are eager to learn how metrics, performance improvement and outcomes can help ensure the success of an organization

Topics: Quality and Patient Safety | Culture of Safety | Leadership: Role of a Leader to Develop Culture | Leading by Influence 

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James K. Stoller, MD, MS
Chair, Education Institute
Cleveland Clinic's leading expert on physician leadership development offers provocative ideas and new perspectives to your audience

Topics: Physician Leadership | Leadership in Healthcare | Developing Physician Leaders

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Lisa Yerian, MD
Medical Director, Continuous Improvement Director, Hepatobilliary Pathology; Assistant Professor of Pathology
An expert in continuous improvement in healthcare and continuous improvement tools including business intelligence dashboards

Topics: Leading Change and Organizational Culture | Continuous Improvement in Healthcare | Organizational Learning and Improvement | Application in Continuous Improvement Principles

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Marketing and Branding

Paul Matsen
Chief Marketing Officer
Paul Matsen oversees one of the most recognizable healthcare brands in the world

Topics: Brand Strategy | Digital and Social Media | Building Brand in Healthcare | Healthy Metrics | Marketing in a Digital World

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Nursing

Kelly Hancock, MSN, RN, NE-BC
Executive Chief Nursing Officer, CCHS and Chief Nursing Officer, Main Campus
20-year veteran in healthcare and prominent nursing leader at a Magnet Status hospital

Topics: Transformational Leadership | Servant Leadership | Magnet and the Impact on Workforce | Nursing Recruitment and Retention | Nursing Quality | Wellness | Patient Experience

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Joan Kavanagh, MSN, RN
Associate Chief Nursing Officer, CCHS
Joan Kavanagh ensures that the right nurses are matched to the right jobs and that professional development keeps them engaged

Topics: Nursing and Faculty Shortage | Competency Assessment | Nursing as a Career | Simulation in Nursing Education | Preparation to Practice Gap | Orientation 

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Organizational Culture

Shannon Phillips, MD, MPH
Quality and Patient Safety Officer
Healthcare audiences are eager to learn how metrics, performance improvement and outcomes can help ensure the success of an organization

Topics: Quality and Patient Safety | Culture of Safety | Leadership: Role of a Leader to Develop Culture | Leading by Influence 

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Lisa Yerian, MD
Medical Director, Continuous Improvement Director, Hepatobilliary Pathology; Assistant Professor of Pathology
An expert in continuous improvement in healthcare and continuous improvement tools including business intelligence dashboards

Topics: Leading Change and Organizational Culture | Continuous Improvement in Healthcare | Organizational Learning and Improvement | Application in Continuous Improvement Principles

View Profile  |  View Video Clip  |  View Sample Talks  |  View Past Speaking Engagements

Patient Experience

Adrienne Boissy, MD, MA
Medical Director, Center of Excellence in Healthcare Communication
Dr. Boissy is a leader in patient experience and healthcare provider communication

Topics: Patient Experience | Provider Communication

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Patient Safety and Quality

Shannon Phillips, MD, MPH
Quality and Patient Safety Officer
Healthcare audiences are eager to learn how metrics, performance improvement and outcomes can help ensure the success of an organization

Topics: Quality and Patient Safety | Culture of Safety | Leadership: Role of a Leader to Develop Culture | Leading by Influence 

View Profile  |  View Video Clip  |  View Testimonials  |  View Sample Talks  |  View Past Speaking Engagements  

Real Estate in Healthcare

Bill Peacock, MS
Chief of Operations
Mr. Peacock oversees Cleveland Clinic's 46 buildings in Cleveland, as well as its buildings in Canada, Florida, Nevada and Abu Dhabi

Topics: International Operations | Healthcare Real Estate and Development | Sustainable Healthcare | Architecture | Cleveland Clinic Strategy for Growth 

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Wellness

Kelly Hancock, MSN, RN, NE-BC
Executive Chief Nursing Officer, CCHS and Chief Nursing Officer, Main Campus
20-year veteran in healthcare and prominent nursing leader at a Magnet Status hospital

Topics: Transformational Leadership | Servant Leadership | Magnet and the Impact on Workforce | Nursing Recruitment and Retention | Nursing Quality | Wellness | Patient Experience

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Michael Roizen, MD
Chief Wellness Officer; Chair, Wellness Institute
Reveals how to stay fit, the right way to diet, and how to control your genes, choose the right supplements and keep the brain healthy

Topics: The Cleveland Clinic Experience in Bending the Cost Curve: How Social Media has Buttressed Other Technologies | Changing Health | Caregiver Stress | Top 12 Things You Can Do For Your Health 

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