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Program Overview


Executive Visitors' Program is a unique, behind-the-scenes experience led by Cleveland Clinic’s top executives that will give you the insights, inspiration and action needed to grow your organization. 

You will become absorbed in a comprehensive overview of the Cleveland Clinic structure. One of the hallmarks of the program is direct access to the leaders who have led the transformation of Cleveland Clinic. Hear them talk about what made the difference in building successful teams. Learn how our unique culture came to be and is sustained. View the dashboards that tell their stories and understand which metrics made the difference. Learn to transform your organizational culture in this three-day concentrated course.


Video Overview

Attendee Testimonials

Hyungjin Kim, MD, Director, International Training Office

Samsung Medical Center | Seoul, Republic of Korea

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Brian Mattiello, Vice President, Organizational Development

Charlotte Hungerford Hospital | Torrington, Connecticut

“I have participated in many seminars and workshops over my professional career, with many having component parts that impress and impel. But this was my first in which I can say there was not a wasted moment or part of the agenda I did not feel engaged, informed or inspired by.

“I also get the sense, even just a few days being back, that my motivation from this experience will not wane over time—rather, it went inside and I now have a responsibility to trust in, and deliver on, these shared beliefs—even if it takes more time and effort than I expect or hope for.”

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Nathan Riner, MBA, Healthcare Consultant

The Riner Group, Inc. | Naples, Florida

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Aleksandar Salamatov, MD, Medical Director

CMT Advanced Medical Technologies | St. Petersburg, Russia

"The Executive Visitors’ Program is a very well developed course, and every single presenter has been very helpful and unique."

Aaron Skillen, MBA, Interim Vice President, Patient Services

Thunder Bay Regional Health Sciences Centre | Thunder Bay, Ontario, Canada

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Dennis Swan, President and CEO

Sparrow Hospital | Lansing, Michigan

"The program offers an inside look at the Cleveland Clinic, obviously a great reputation and all of that, but it's the behind-the-scenes look — people are open, they're honest, they're transparent here.... If you can learn from the best, take that back and cultivate it locally, we're all better off. It's just great that the Cleveland Clinic will open its doors this way."

Roxane Townsend, MD, CEO

UAMS Medical Center | Little Rock, AR

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Kevin Wardell, President

Norton Hospital | Louisville, Kentucky

"The Executive Visitors’ Program is a learning opportunity … it’s very informal and small, and you really get a chance to both network with other people who are here and learn from the other attendees as well as those who are presenting. They’ve been extremely accommodating and extremely open to the kinds of questions that we may have, and you learn as much or more during the questions as you do during the presentations."

George Weinroth, Chief Operating Officer

Cooper University Hospital | Camden, New Jersey

"The experience has given me a great deal of things to ponder and a great deal of things to evaluate in relation to the culture of our own institution. What I am going to take away from here is the thought process behind how we conduct ourselves within the management in our own institution."