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Attend Executive Visitors' Program (EVP) for unique access to Cleveland Clinic's "secret sauce" -- our operations, our leadership, and our culture.

Learn directly from Cleveland Clinic executive leaders. Make this your year to benchmark and get energized with a visit at Cleveland Clinic.

What to expect from your three-day experience

  • Main campus tours will give you a unique look at what’s happening on the ground and enhance your understanding of how Cleveland Clinic operates.
  • You will sit down with our leaders for one-on-one meetings.
  • Network with Cleveland Clinic executives and others in your field from around the world.
  • Guided tours are one of the highlights of the three-day program.

The agenda is the same for all session dates to assure that all guests receive similar information and have ample time for questions. All programs are scheduled to end midday on Friday to allow for one-to-one meetings. Under normal circumstances, there is time to get to the airport for a 5:30 p.m. or later departing flight.


Day 1: Wednesday - Sample Agenda
8:15 a.m. Welcome to Cleveland Clinic: Introductions & Cleveland Clinic Overview
9:00 a.m. CEO Discussion: An Extraordinary Sit-Down with Cleveland Clinic’s CEO & President
10:15 a.m Patient Centered Institute Model
11:00 a.m. Main Campus Tour: For a Better Understanding of a Complex World
12:00 p.m. Lunch & Learn | InterContinental Hotel, [Room 204]
Option 1: Medical Operations | Joelle Lofaso, RN, MBA, BSN | Senior Director, Medical Operations
Option 2: Physician Recruitment | Scott Simmons, MBA | Senior Director, Office of Professional Staff Affairs
1:00 p.m. Managing Financial Growth with Shifting Conditions to Drive Results
2:00 p.m. Healthcare through IT: Applied Analytics, Enterprise Image Management, Advanced Clinical Decision Support
3:00 p.m. Physician Employment Model: Attracting, Developing & Sustaining Global Healthcare Physician Leaders
4:00 p.m. Adjourn

Day 2: Thursday
8:00 a.m. Business Intelligence Empowers Medical Operations to Make Critical Business Decisions
9:00 a.m. Break
9:30 a.m. An Overview of HR: Driving 55,000 Caregivers to Excellence
10:30 a.m. Physician Wellness: Resiliency and Burnout
11:30 a.m. Break
12:00 p.m. Lunch & Learn | InterContinental Hotel, [Room 204]
Education and Leadership Development
12:15 p.m. Lunch

Option 1: Clinical Operations | Benjamin Frank | System Executive Director of Clinical Operations, Staff Affairs
Option 2: Nursing | Leslie Simko MS, BSN, RN | Nursing Education Director, Nursing Institute
1:30 p.m. Overview of Operations and Clinical Engineering
2:30 p.m. Clinical Transformation: From Volume to Value-Based Care
4:00 p.m.             Adjourn                                                                               

Day 3: Friday
8:00 a.m. Overview of Quality and Patient Safety

Managing Enterprise Pharmacy Operations

Payment Innovation

Patient Experience 2.0: Raising the Bar to Relationship-Centered Care
12:30 p.m. Program Adjourn

Final program day may accommodate one-to-one meetings with leaders, 

*Agenda subject to change based on faculty availability